Therapy from the comfort of your home
Therapy can be delivered either in-person or online, depending on what works best for you.
Some people choose to have online therapy because they live outside of London, travel a lot or they have emotional or physical health difficulties that make in person therapy a challenge.
For others, online therapy can be a first step towards in-person therapy if they find the idea of face-to-face too daunting to begin with.
Online therapy vs in-person - how do I know which is best for me?
Ultimately, everyone’s different which means that different forms of therapy suit different people.
As a physical clinic first and foremost, we believe in the value of in-person therapy. This is because it creates a solid base from which to build the therapeutic relationship, allowing for a closer connection between you and your therapist. Some people find that being in the same room as their therapist encourages them to open up and helps them develop safety and trust in the relationship.
On the other hand, there are others who prefer to have their sessions online. They find that being in the safety of home comforts helps lower their inhibitions, making it easier for them to open up.
And of course, the convenience and accessibility of online therapy is something they value too.
At the end of the day, it comes down to finding what works for you. If you start having your sessions online but decide that you’d like to have the occasional session in-person – and visa versa – we will always do our best to make that happen for you.
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How does online therapy work?
- You will have your online sessions at a set frequency that will be agreed between you and your therapist
- The type of therapeutic approach you’ll have will depend on the nature of your difficulties and what you want to get out of therapy
- You can have occasional in-person sessions with your therapist if you’d like to
- If your therapist makes the clinical judgement that you’d benefit more from in-person therapy, we will chat this through with you following your initial assessment, and make an alternative recommendation
Frequently asked questions
When would I be offered online therapy?
You are likely to be offered online therapy if you’re unable to travel into the clinic – and this may be for a number of different reasons. When we carry out your initial assessment, we will always make a clinical judgement as to whether online therapy is likely to be a good fit for you.
How many sessions will I need?
All therapeutic approaches can be offered in an online format. The number of sessions you will need depends on the nature of your difficulties and what approach to therapy we believe will be most effective for you. This can vary from short-term to long-term therapy.
Is online therapy as effective as face-to-face sessions?
Yes. Numerous studies indicate that online therapy can be just as effective as in-person sessions for many mental health concerns. The key factors for success – such as a strong therapeutic alliance, evidence-based techniques and consistent attendance – apply regardless of the format.
Is online therapy secure and confidential?
Yes. We use a secure, GDPR-compliant video platform to protect your privacy. All therapists at The Chelsea Psychology Clinic adhere to strict professional and ethical standards, ensuring confidentiality. Your therapist will discuss any privacy considerations – such as finding a quiet, confidential space for sessions – during the initial setup.
What technology do I need for online therapy?
You’ll need a device (computer, tablet, or smartphone) with a stable internet connection, a working camera and microphone. A quiet, private space is also important to ensure you feel comfortable speaking openly during sessions. Our clinic will provide instructions on how to access the secure video platform.
Can I schedule online sessions outside normal business hours?
Yes. We understand that many people have busy or unconventional schedules. Our clinicians strive to offer flexible appointment times, including early morning and evening slots. Please contact our team to find a time that works best for you.
Can I combine online and in-person therapy?
Absolutely. Many clients choose a hybrid approach – starting with in-person sessions, then transitioning to online (or vice versa). This flexibility can accommodate changing schedules, travel constraints or personal preference. Discuss your needs with your therapist to create a plan that suits you best.
Does online therapy work for couples or family sessions?
Yes. Couples therapy and family therapy can be conducted online, provided everyone has access to a stable internet connection and a private space to participate. Our therapists are experienced in facilitating group dynamics in a virtual setting, ensuring effective communication and engagement.
Can I still work with the same clinician if I switch between online and in-person sessions?
Yes. Most of our therapists are able to provide both online and in-person sessions. If you anticipate switching formats, discuss this with your therapist in advance so they can coordinate schedules and ensure a smooth transition.
How do I get started with online therapy at The Chelsea Psychology Clinic?
Simply contact us or fill out the online enquiry form to arrange an initial consultation. During this call or session, we’ll assess your needs, explain the technical setup and match you with the right therapist. From there, you can book your first online appointment and begin your therapy journey in a convenient, flexible format.